SYDNEY ELEVATOR COMPANY
ABOUT EMS ELEVATOR GROUP
THE EMS VISION:
Every customer experience to be positive and memorable.
THE EMS MISSION:
To ensure that our staff deliver the EMS Vision – everyday.
THE EMS CORE VALUES:
Through our extensive industry knowledge delivering alternative solutions by thinking outside of the conventional.
By listening to customer needs and requirements allowing the commercial arrangement to ‘breathe’ still achieving the end goal.
Understanding the importance of the EMS Vision and doing what we say we’ll do.
Throughout all our dealings to be respectful and transparent in all our communication – striving to build a long-lasting relationship.
Our offering to customers includes
• Full Lift Replacement Projects (ie Removal of old and Installation of new lifts)
• Modernisation of existing lifts – ie upgrading lifts not ready for full replacement)
• Repairs & Maintenance – ie fault finding and cost-effective repair solutions as well as maintaining lifts within our portfolio.
We undertake Lift Replacement projects in our own right as well as assisting lift companies with installations that they cannot install.
EMS has completed in excess of 200 projects of this nature in a variety of structures throughout Sydney.
Recent projects completed are The Reserve Bank Training Centre Kirribilli and 12 Onslow Avenue, Elizabeth Bay. In addition two Installations in Parramatta CBD have been completed installing our own Spanish Lifts for 10 storey residential towers.
EMS has its own Service Technicians and Repair crews that can undertake work across all brands of lifts, so we are not restricted to types of lifts we can repair or service.
EMS offers a comprehensive styled contract for Lift Maintenance which gives customers peace of mind as most equipment items are covered by the contract. We also have our own, Australian based, Call Centre that operates 365 days per annum ensuring customers can easily make contact with us and our service staff.
We also carry spare parts to cover most faults and have access to spare parts as required.
THE EMS DIFFERENCE
REDUCED LEAD TIMES
When it comes to the building industry and property market, we understand time is money – deadlines are real and delays can become costly. As a local Sydney elevator company, EMS Elevator Group can deliver your project on time and within budget and we are experienced with liaising with property developers, architects, property managers and facilities managers.
We are committed to innovative and sustainable elevator solutions. The trend toward eco-minded elevator installations is increasing with developers experiencing the benefits of sustainable materials in their projects.
We understand the local legislation and building regulations to ensure we provide you with a compliant elevator solution that is safe and reliable.
We’re committed to proactive, preventative elevator maintenance to ensure a reliable and safe elevator. We are Australian owned and operated and unlike a lot of foreign owned companies, we retain our market base in NSW.
Get in touch for a customised proposal for your upcoming project.