ABOUT EMS ELEVATOR GROUP

SPECIALIST SYDNEY ELEVATOR COMPANY

We are a privately owned Sydney based Elevator Company focused on solving problems and maintaining a wide range of residential and commercial elevators.

THE EMS VISION:

Every customer experience to be positive and memorable.

THE EMS MISSION:

To ensure that our staff deliver the EMS Vision – everyday.

THE EMS CORE VALUES:

  • WE ARE POSITIVE

We approach every situation and challenge with a positive mindset. Positivity means being realistic, but still engaging positive thinking, positive emotions, and positive behaviours.

  • WE CARE

We care about one another and our customers. We will always aim to look after everyone around us with the upmost integrity and honesty.

  • WE ARE GENUINE

Everything we do, we do with an open mind and honesty. We treat everyone the same and approach every situation from a place of honesty and sincerity.

  • WE ARE PROBLEM SOLVERS

We always look to solutions first. Our natural response to any situation is solution driven and not problem focused.

  • WE ARE SUPPORTIVE

We are a part of an environment where we always support each other. When someone around us is struggling, we proactively look to help and support them.

  • WE ARE LEARNERS

We are always looking to learn new things and expand our minds. We will never stop trying to learn new skills and improve our personal and professional development.

OUR EXPERIENCE

Our offering to customers includes:

  • Full Lift Replacement Projects (ie Removal of old and Installation of new lifts)
  • Modernisation of existing lifts – (ie Upgrading lifts not ready for full replacement)
  • Repairs & Maintenance – (ie Fault finding and cost-effective repair solutions as well as maintaining lifts within our portfolio)
  • GSM Wireless lift Communication Units – (ie as nbn rolls through the country replacing the traditional copper network building owners will require this technology to ensure lifts remain able to communicate from within the lift car)
  • Environmentally friendly Lift Pit cleaning. (ie – removal of water, storm or contaminated, as well as oil.)
  • Supply & Install lift CCTV units in todays security conscious world.

EMS has completed in excess of 200 projects of this nature in a variety of structures throughout Sydney, and has a growing portfolio of lifts under maintenance.  Reference sites and customers available on request.

EMS employs its own Service Technicians and Repair teams that can undertake work across all brands of lifts, so we are not restricted to types of lifts we can repair or service.

EMS offers a comprehensive styled contract for Lift Maintenance which gives customers peace of mind as most equipment items are covered by the contract. We also have our own, Australian based, Call Centre that operates 365 days per annum ensuring customers can easily make contact with us and our service staff.

EMS has its own Competent Fire Safety Practitioner who can assess and sign your Annual Fire Safety Statement (AFSS) in relation to lifts.

The majority of our Suppliers are based in Europe and we have a close working relationship with there engineering and design teams – all of whom have an in depth knowledge of our requirements.

We also carry spare parts to cover most faults, all housed in our new warehouse facility, and we have access to spare parts as required.

EMS staff are now investigating new lift technologies evolving through the Internet of Things (IoT), and QR codes which are looking to make the lift users experience easier and more informative.

CAPABILITY STATEMENT

EMS ELEVATOR GROUP PTY LTD

Click to download our Capability Statement.

THE EMS DIFFERENCE

REDUCED LEAD TIMES

When it comes to the building industry and property market, we understand time is money – deadlines are real and delays can become costly. As a local Sydney elevator company, EMS Elevator Group can deliver your project on time and within budget and we are experienced with liaising with property developers, architects, property managers and facilities managers.

ECO MINDED

We are committed to innovative and sustainable elevator solutions. The trend toward eco-minded elevator installations is increasing with developers experiencing the benefits of sustainable materials in their projects.

LOCAL ENVIRONMENT

We understand the local legislation and building regulations to ensure we provide you with a compliant elevator solution that is safe and reliable.

DEDICATED SERVICE

We’re committed to proactive, preventative elevator maintenance to ensure a reliable and safe elevator. We are Australian owned and operated and unlike a lot of foreign owned companies, we retain our market base in NSW.

CONTACT EMS

Get in touch for a customised proposal for your upcoming project.